For those who’ve upgraded their iPhones to iOS11, you’ve probably noticed our app has been inaccessible for a while. We apologize for the inconvenience.
Once we learned our app required recoding to work on iOS11, we figured a standard update (a day’s work) would get the job done.
It turns out Apple’s new operating system was quite an overhaul (if your I’s have been auto correcting to A?s, you know exactly what we’re talking about), and we also ran into some complications with our Apple license and certificates.
We do believe we’ve nailed down all the issues, and we’ve resubmitted (for the third time) the final update to Apple. Apple customer service said it could be another seven days before the update is available.
So we’re not there yet, but we’re closer to the goal. We thank you for your patience as we work through this issue.
~ Russell Wicke, Corporate Communications Office